Shipping & Return Policy
The Green Beauty Collective is open for pickup by appointment only. We are able to ship your purchases via Canada Post anywhere within Canada. The rate will be calculated at checkout.
Free Canada Shipping over $99 is applied to the subtotal of your purchase*
For shipping to the USA - Please choose the tracked package option if you'd like a tracking number with your order.
We ship out packages on the days that we are in office. See the Book Now tab to see shipping dates for the week
*Please double check to ensure the customer shipping address is entered correctly with the apartment number if required. We do not hold responsibility if the address was not correct, we are happy to reship the order if it's sent back, the customer is responsible for the re-ship charge* Thank you for understanding.
Returns & Exchanges
We are happy to exchange unopened, unused products within 15 days of purchase with a receipt. We do encourage customers to either come in for a consultation with Amanda or Jacqueline or order samples via our sample program. Online consults are available, please inquire.
All sale items are a final sale.
All used items are a final sale.
At this time we are unable to process returns of products that have been opened, please request a sample with your online foundation or concealer purchases to be sure it's the correct shade, we are happy to provide that option.
We include one free sample with every order, orders over $150 receive two free samples and over $200 receive 3 free samples.
Commitment to Sustainable Packing:
We understand that e-commerce is not the most sustainable way to shop as it requires shipping. Here is what we are doing to reduce waste and ship our packages more sustainably:
- 100% recycled mailers
- Biodegradable tape
- We re use all packing paper, bubble wrap, elastic bands that come from our suppliers in your packages.
*We are always looking for better eco-friendly solutions for packaging.